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Two

January 2, 2011

IMG_2972This post is a few days late (but I did at least spend that time playing with the boys, so that counts for something, right?)

My baby boy is two years old now.  Two.  Where did that time go?  He is wonderful, amazing, and challenging in ways I could never have expected.  Parker is in many ways a polar opposite to Xander which often keeps us on our toes.  He’s a good sleeper – the transition from crib to bed was a little tough, but we all sleep pretty well these days.  He loves stuffed animals and in particular his “guys” (thanks Matt & Abby for the original ‘snuggle doggie’ who still goes with us everywhere).  He drinks mostly milk and uses his guys, a binky and milk to soothe just about any stressful situation.  The past three months he has been ‘mama’s boy’ to the point where Zach can’t really help with much to do with Parker, because when I’m around no one else is an acceptable substitute.  When our little family is at home, he’s fine.  When we’re visiting friends or relatives, I have a child in my arms at all times.  I love the cuddles, but it’ll be nice to be able to eat with two hands again someday.

I won’t have measurements for a few more days, but I can list current likes and dislikes:

Likes:

  • anything electronic.  In particular, the iPad which he can run with ease.
  • Horton Hears a Who (favorite movie to watch bits and pieces and preferably not in constitutive order)
  • stuffed animals
  • his “guys”
  • Animals in general
  • Xander (when they aren’t fighting over a toy)
  • broccoli
  • noodles
  • milk
  • Mom
  • Reeghan (cousin)

Dislikes:

  • Rubbery feeling things (balls, toys, etc.)
  • Holding someone’s hand in a parking lot – he would much rather run at his own pace, which we won’t allow him to do
  • Giving up his binky
  • Sharing
  • Building things (he much prefers to knock them down – I assume he has the ability to stack 6 blocks by now, but I’ve never seen him do it…)
  • Being told ‘no’

Parker seems like a pretty typical 2-year-old.  He desperately wants independence (“me do it”) but isn’t quite ready to let go yet.  He isn’t interested in sharing and while he exhibits love and tenderness at times, he doesn’t yet have empathy to sympathize and share.  I’m sure that will come in time.  We love the little Squeaky boy who thankfully has stopped screeching so much now that he has more words.  His memory and ability to repeat things continues to impress me.  I love that little boy more than I can adequately express and he is growing up faster than I am ready for.  Hopefully year two is just as or even more fun than year one.

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‘Tis The Season

December 16, 2010
Yes, that's a Christmas stocking on his head and yes, he asked me to take his picture...

Yes, that's a Christmas stocking on his head and yes, he asked me to take his picture...

Jenny The Bloggess inspired me.  Last year we had a tough Christmas.  Luckily for me, we have an absolutely wonderful family and they saved the day.  This year things are better and we are more comfortable.  It was not hard to find the Christmas spirit this year and my children are seeing the magic of Christmas all over the place.  It’s time to pay it forward.  I will select 3 random comments from this post (please include email address!) and send each person a $30 Amazon Gift Card.

Happy Holidays!

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Facebook Apologizes…

November 18, 2010

Sequence of events:

Tuesday:

7:08 am: Sara attempts to log into Facebook  only to learn her account has been disabled.  She follows a link to appeal the decision.

9:20 am: Sara submits an appeal – including a scanned image of her Driver’s license.  And then waits and worries the rest of the day.

Wednesday:

3:24 am: Facebook sends Sara the following message

Hi,

Fake accounts are a violation of our Statement of Rights and Responsibilities. Facebook requires users to provide their real first and last names. Impersonating anyone or anything is prohibited, as is maintaining multiple profiles on the site. Unfortunately, we will not be able to reactivate this account for any reason. This decision is final.

Thanks for your understanding,

The Facebook Team

7:15 am: Sara reads the above message and gets a little confused and upset.  She spends several hours attempting to find a different way to contact ‘The Facebook Team’ as well as blogging, tweeting, plurking, and submitting her post to Digg and Kirsty.

Thursday:

2:06 am: Facebook sends Sara the following message:

Hi,

We apologize for the inconvenience you have experienced. Your account was disabled in error. Your account has been reactivated and you will now be able to log in.

Thanks for your understanding,

The Facebook Team

7:25 am: Sara reads the above message and gets confused and annoyed.  First, Facebook disables my account – mistakenly.  They force me through a ridiculous appeal process and then 24 hours later deny my appeal.  24 hours after that they send me a form letter telling sorry, it was a mistake.  So, they made a mistake on Monday night and 3 DAYS LATER they ‘fix the problem’ and apologize in a form letter?  A form letter that can’t even include my name, and is signed by “The Facebook Team”.   This might possibly be THE WORST customer service I have EVER received.  EVER.  I realize that Facebook has millions upon millions of users, but it’s time for them to stop seeing usernames and start looking at the PEOPLE behind those usernames.  Isn’t the whole point of their freaking billion dollar machine making connections with PEOPLE?

Thanks for fixing what you broke and sending along the barest minimum of an apology.  Assholes.

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Banned from Facebook

November 17, 2010

My Facebook account was deactivated on Monday night.  Apparently I wasn’t the only one.  So, I followed their appeal process.  I scanned my Driver’s License, blacked out the license number and address, leaving the picture, name and date of birth and I submitted it on their form.  And this morning I received this note from Facebook:

Hi,

Fake accounts are a violation of our Statement of Rights and Responsibilities. Facebook requires users to provide their real first and last names. Impersonating anyone or anything is prohibited, as is maintaining multiple profiles on the site. Unfortunately, we will not be able to reactivate this account for any reason. This decision is final.

Thanks for your understanding,

The Facebook Team

I have no clue what I did.  The last thing I did on facebook was browse the wall updates.  I don’t think I even commented on anyone’s status update.  That was 9pm on Monday night.  The most frustrating part is that I don’t know why my account was deactivated.  I don’t know what I did, and instead of speaking to a human about the problem I’m getting form letters from some nebulous group.  It’s not the end of the world – it’s just Facebook.  But, I connect with friends and family on Facebook.  I can’t keep up on comments about “The bachelorette party that never happened” that I’m attending next month, or email my sister-in-law.  I’ve also finally started to build some relationships with the college students I supervise, and Facebook is a big part of that.  They live in Facebook, and I was trying so hard to connect with them in their digital world.  Now I’m forever on the outside and I don’t know how I’m going to regain those connections.  It’s taken me nearly six months to get some of them comfortable enough to friend me on Facebook.

I want another course of action.  I want a second appeal process.  I want to talk to a real live human.  I want to know why my account was deactivated and I want a chance to defend myself.  Is that too much to ask of Facebook?

Update: I responded to Facebook’s email with this:

Good morning,

I apologize but I don’t actually understand.  I am not fake.  I have never provided Facebook with false information.  I submitted my NH Driver’s License as requested.  I do not have multiple profiles and have not violated your Statement of Rights and Responsibilities in any way that I am aware of.  Can you tell me what prompted the deactivation?  Is there someone else I can speak with?  Is there a phone number I can call?  I’ve spent 2 years maintaining my Facebook account.  It’s sort of a shock to lose all of those connections randomly at 10pm on a Monday night in November for no apparent reason.

Sincerely,

Sara

I also sent them a link to my blog article.  Do you think they’ll respond? ;-)

Update # 2: I found an email address (thanks Google) of appeals@facebook.com (and received an auto-reply that I should update my contact to use appeals@fb.com in the future).  So I sent this note to that email address:

Good morning,

I believe that my Facebook account was deactivated by mistake.  I believe that I am a victim of the ‘bug in the systems designed to detect and disable likely fake accounts’.  http://gawker.com/5691682/facebook-gives-women-the-third-degree

I followed your appeal process and sent an image of my NH Driver’s License with my name and date of birth on it.

My appeal was denied, but with no explanation about what term I violated in the User Agreement or why, after I had verified that my account was indeed real, not fake, the account was not reactivated.

I am a supervisor of 35 college students.  Maintaining a Facebook relationship with my students is vital to my communication and relationship building strategy.  This is more than just a personal loss for me, it seriously degrades the quality of my professional relationships as well.

Is there any other recourse for me?  Is there a person I can speak with on the phone?  An email address I can use to communicate with someone in the Customer Service Department?  A different appeal process?

Any help or assistance you can provide would be greatly appreciated.

Sincerely,

Sara

I’ll update again if I hear anything from the Facebook Machine…

Update #3: I have my Facebook account back!  I have no idea when or how or why, but mysteriously when I returned from lunch I could log in just fine.  No explanation or error messages or warnings about impersonating fake people, just my regular old account.  I’m glad it’s back, but I’m still confused about the whole event…

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Ahh… Vacation

October 26, 2010

IMG_2989We took a vacation a few weeks ago.  It was the first vacation Zach and I have taken in over 4 years.  The last one was a cruise when I was 4 months pregnant with Xander.  This was also our very first family vacation.  So where did we go?  Cape Hatteras, NC.  We rented a house on the beach with another family who has children the same age (quite literally, 1 month older than Xander and 4 days older than Parker).  It takes roughly 15 hours to drive there.  We left on a Thursday night and drove to Washington DC.  We arrived at 3:30 am.  Boy were we tired!  But, it was worth it.  The kids slept most of the way, although Xander shocked us by staying awake until 10:15 pm!  He passed out just before we reached the George Washington Bridge in NYC.  On Friday we went to the National Zoo and to the Natural History Museum and the Air and Space museum.  It was pretty awesome because all of the Smithsonian museums and the Zoo have free admission, so we saw as much as we wanted to, and then moved onto the next spot without feeling grumpy about how much money we had spent on admission.  We slept a second night in DC and then got up on Saturday and drove the rest of the way to NC.

Once there, the 8 of us settled into the house.  The view was beautiful, and being able to walk out the door and onto the beach was awesome.  The mosquitoes were a little too friendly for my taste, but they mostly left us alone when we were in the sun.  We spent several days just hanging out in the sand and sun.  The weather was beautiful.  The kids had so much fun running in and out of the waves.  And in the evenings, we sat on the couch and sucked up the free wireless (which was wonderful for those of us without home internet access) and often spent a little time in the hot tub before bed.  After 5 fun-filled days on the beach, we packed up again and headed out.

The ride back North was much more stressful.  We left at 11am, and by 3pm the kids had had enough of the car.  They were tired, and cranky, and sick of being cooped up.  We had to stop more often, and the frequent stops were stressing Zach out.  By 9pm we had arrived in New Jersey.  We stayed at another Marriott.  The first one was quite nice.  And while this room was slightly larger, the beds were hard as a stone slab.  It was a very uncomfortable night of restless sleep for the 4 of us.

On Saturday morning we got up and drove into New York City.  We stopped at Liberty Park and found a pretty awesome playground.  The boys had a blast running around and it was nearly deserted which was nice for us.  The wind was pretty unbelievable there, and after about 1/2 an hour we were all ready to retire to the protection of the car.  Then we drove into the city.  Xander enjoyed looking at the tall buildings for a little while.  Parker fell asleep.

We parked near Central Park, and walked through it.  I think Xander would have loved a horse-drawn carriage ride, but we didn’t really want to spend $50 on that sort of novelty.  They both had lots of fun at the playground  in Central Park, which was great.  Then we walked to FAO Schwartz.  And they of course fell in love with the giant toy store.  My favorite part was how much fun the employees were having.  It’s all staged of course, but in nearly every corner, there was an employee playing/demoing some new, fun toy.  They had hackey sacks and tossing games; skateboards and digital music displays and even a story hour.  Parker found a giant meerkat stuffed animal and fell in love.  It was (of course) $60 and much more than we wanted to spend on a stuffed animal.  Then Xander discovered it, and also fell in love.  We pried both boys away and wandered back through the store, trying to find a small souvenir, something more reasonably priced.  As we were walking out Zach told me that he had fallen in love with the giant meerkat as well, and really, how many times are you a little kid in FAO Schwartz?  I agreed.  Both boys were tired and hungry and starting to melt down, so we decided I would start walking towards the pizza place we were planning on for lunch (how can you go to NYC for the day and not have pizza for lunch?) while Zach got them their toy store souvenir and poked his head into the Apple Store next door.

As we walked to the restaurant I reminded Xander that he would have to share the toy with Parker and that the two of them would need to take turns, be good brothers, blah, blah, blah.  Zach caught up with us, and placed a large bag on the stroller, telling Xander that he had to wait until we got to the car to open it.  Surprisingly, Xander didn’t argue this point.  We ate some fabulous NYC pizza, although the restaurant we ended up at didn’t seem very kid friendly.  The hostess sort of sneered at our stroller, and the waitress took nearly a million years to even come for our drink order.  It’s the one time that cranky kids in a restaurant are useful – if you let them make a little noise, someone eventually pays attention to you!

Then we found our car.  It took a long time for the attendants to bring it up, and we were hot and tired, and ready to get home, so it probably felt even longer.  We finally got both boys buckled in, and then Zach opened up the bag and brought out not one but two giant meerkats.   The boys’ reactions were priceless and they were so beyond happy.  They laughed and giggled the whole way out of the city.

A few hours later, Zach mentioned that we needed to find an alternate route around Keene, since the pumpkin festival was going on that day.  We had been planning on stopping in Lempster to pick up Oscar from Zach’s parent’s house, and Keene is the most direct route.  I suggested that perhaps we shouldn’t find an alternate route, but instead should see if we could get a reasonable parking spot.  This is the last year that the current company is hosting the pumpkin festival.  Unless someone takes it over, it’s the last one.  I didn’t want our children to miss out on a Keene pumpkin festival, so we decided to swing by.  We got there at 8:30 pm.  We were lucky enough to park at the post office in Keene and did a brief tour of the thousands of pumpkins all lit up.  Then we were back in the car by 9pm and in Lempster by 9:30.  We slept in Lempster that night, and finally returned to our house the following morning.

It was a long but fun-filled vacation.  Parker got a bit roughed up by North Carolina (I’ll do a follow up post on that) and didn’t sleep well at all, which meant that Zach and I slept next to each other for a total of 1.5 nights during the 10 day vacation, but other than odd sleeping arrangements it was a blast!  The boys seemed to have a great time, and Zach and I had lots of fun doing new things and showing them around a few new parts of the country.

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